Keyword research is the process of finding popular words and phrases that your potential customers and clients might use in a search engine or AI chatbot to find your services. It sounds like a complicated process, but we promise it’s not. You may have heard the term “keyword research” in conversations relating to SEO (Search Engine Optimisation). In fact, it’s often the first step to implementing an SEO plan – it helps you understand a little more about what potential custom
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